How to Make a Complaint

Last updated: October 2026

Homeowners who reach Advicepersonnel Tree Service should be treated fairly and honestly. If something went wrong, please let us know. This page shows how to raise a complaint and what to expect afterward. It is a general template and is not legal advice.

Topics You Can Raise

You are welcome to write to us about:

• Your experience when you called or contacted Advicepersonnel Tree Service
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work, and customer service. If tree work on your property went badly, the usual first step is to raise it with the provider directly and keep a written record of what was said.

We would still like to hear about it. Feedback helps us keep the network honest, and providers who often fall short may be removed. Please keep in mind that Advicepersonnel Tree Service cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.

Sending Your Complaint

Email contact@advicepersonnel.living and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We acknowledge complaints by email, usually within a few business days. Then we look into what happened, which may include contacting the provider. After that, we reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For problems involving licensed contractors, a state or local licensing office may be able to help as well.

Contact

Email: contact@advicepersonnel.living